The most important Employee Benefit since Auto Enrolment

Tell Us Once Explained

We think Tell Us Once is awesome and for once the Government have led the way on creating an efficient and supportive service that truly isa brilliant one stop shop that alleviates a lot of anxiety and helps people get on top of any services associated with a broad range of government departments.We don’t mind one bit advertising something good that someone else has done.


Your family can seek help from the Tell Us Once service within 28 days of the death, either over the phone or online.

Only Inform them once

By making a single phone call or online contact, Tell UsOnce will assist your family by telling relevant central and local government departments about you. There are no fees to access or use this service because it is voluntary.

You will get to Tell Us Once by going to:  if you want to start online.

To begin the process via the phone, call the Department ofWork and Pensions at 0800 085 7308 and provide your reference number on the DeathCertificate, which was issued by the Registrar.

To use Tell Us Once, your family must have the Registrar's reference number and the following information about the deceased person:

  • Date of birth
  • National Insurance number
  • Information about any benefits or services they were receiving
  • Death certificate
  • Driver's licence number
  • Passport number  
  • Town/country of birth

If they choose to make use of TUO they will inform the following and make dealing with all this a lot easier for your loved ones:

Local Councils - Housing Benefit Office, Council Tax BenefitOffice, Council Tax, Collection of reimbursement for Council Services

HM Revenue and Customs - Child benefit, Child Tax Credit andWorking Tax Credit, Personal Taxation

Identity and Passport Service

Driver and Vehicle Licensing Agency (DVLA)

Department for Work and Pensions (DWP) - Pension, Disability and Carers Services, Job centre Plus

Government/Armed Forces Pension Schemes

Headstone isn't about you, it's for people you care about

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